This policy explains how we, D&J Smith of Park Farm, Stanford Bridge, Worcestershire WR6 6SQ, use your personal information which you provide to us when using our website www.dandjsmith.co.uk or buying goods from us. We take our responsibilities for managing your personal data seriously.
Ordering goods from us
When you order goods from us we will require information from you in order to process your order. We will request you to provide your name, trading name, email address, invoice address and if different, delivery address. We will also request your telephone numbers (both landline and mobile). Where necessary we will also request your VAT registration number. These are all essential to enable us to perform our contract with you.
We may also pass on your name and postal address to couriers and other delivery agents in order to deliver your goods.
We will pass on your details to a finance broker where you have instructed us to do so. This is necessary where you have decided to finance the purchase of the machinery which you wish to purchase from us.
In addition to sharing your personal information as described above we may also need to share your personal information in the following situations: –
Access to your information and your rights
You have the right to ask us for a copy of the personal information we hold on you, a “subject access request”. You have the right to have any inaccuracies corrected or removed, or to instruct us to cease processing of your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so. There is no fee for this. However, subsequent copies of such information within an unreasonably short period may be chargeable.
To request a copy of the personal data that we hold on you please contact please email us.
You also have the right to have any inaccuracies corrected or removed and in certain circumstances you may ask us to erase your personal data. If you would like us to erase the personal data we hold about you, please get in touch specifying why you would like us to do so. You may also instruct us to cease processing your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so.
You also have the right to make a complaint about our data processing activities to the Information Commissioner’s Office. Further details can be found at https://ico.org.uk.
Retention of Data
We hold your personal data only for as long as is necessary for the specified purpose. Typically, your personal data which is kept for accounting purposes is held for as long as is necessary to comply with HMRC requirements.